Follow up with more broker leads automatically

We build simple follow-up flows for new enquiries, missed calls, no-response leads, appointments, no-shows and old CRM leads.

Why leads go cold

Manual follow-up depends on the right person, at the right moment

Brokers know they should follow up quickly. The problem is that manual follow-up depends on someone being at their desk, in the right inbox, at the right moment. Automation fills the gaps without replacing the personal call — it just makes sure something always happens.

Follow-up flows

Follow-up flows we can build

Instant enquiry acknowledgement

A short, human-sounding reply the moment a new lead lands.

Booking link follow-up

Send the right calendar link and chase if it's not booked.

Missed-call follow-up

SMS or email when a call is missed, so the lead knows you'll be back.

No-response chase

Timed follow-ups if a lead doesn't reply to the first message.

Appointment reminder

Reminders before an appointment to reduce cancellations.

No-show follow-up

Automatic reschedule offer if the client doesn't show.

Old lead reactivation

Bring quiet CRM leads back with a light-touch campaign.

Long-term nurture

Occasional useful messages to stay relevant until the lead is ready.

Example nurture sequences

What a sequence looks like end to end

New enquiry → acknowledgement → booking link → 24h chase → 3-day chase
Missed call → SMS + email → callback slot link → adviser task
Booked appointment → 24h reminder → 1h reminder → no-show reschedule
Old CRM lead → reactivation email → booking link → adviser notification
Connections

How it connects to your CRM and inbox

Follow-up runs off your CRM, inbox and booking tool — not a separate marketing platform. Every message logs back against the contact or deal, so your team sees the full history in one place and can jump in at any point.

Compliance

You stay in control of the messaging

We set up the automation, but you approve the wording. Follow-up emails and messages should match your compliance requirements, privacy policy and the consent you have from each lead.

How we start

How we usually start

Most brokers start with a Lead Pipeline Review. We look at where leads come from today, where they end up, and which of the flows above will make the biggest difference first. From there, we build one or two flows, get them approved, and expand from there.

Frequently asked questions

Book a lead pipeline review

We'll map your current lead sources, where they go, and where the process is manual or inconsistent — then show what to automate first.